Google Business Profile help for Perth businesses

Why is my business not showing up on Google?

These are the reasons we find, roughly in the order we find them.

1. 1

   The profile isn't verified

   Until Google verifies you, it can hold back your edits and keep the profile out of results. There's usually a banner at the top of the profile saying so. It's easy to miss.

2. 2

   There are two of you

   Someone set one up years ago, then someone else made another. Google allows one profile per business, and two of them split your reviews and confuse what it shows.

3. 3

   The category is wrong

   Your main category tells Google what you are. If an electrician is listed as a "contractor", or a web designer as "IT support", Google won't show them for the thing people are searching for.

4. 4

   The searcher is too far away

   Distance is one of the three things Google says it ranks on. If your address is in Joondalup, someone searching in Malaga sees the businesses closer to them first. Better relevance and more reviews are how you win back ground.

5. 5

   The service area is too big

   Google says a service area shouldn't go past about two hours' drive from your base. Ticking every state doesn't get you more work. It can move your map pin somewhere you've never been.

6. 6

   Not enough reviews

   Google says more reviews and positive ratings can help your local ranking. A competitor with 40 reviews will usually sit above one with 3, even if the work is no better.

What we do

• Find every profile Google holds for your business, and work out which Google account owns each one
• Get the right profile verified, and close the duplicates without losing your reviews
• Set the main category and the fewest extra ones that describe what you actually do
• Fix the service area, the hours, and closed days for WA public holidays
• Make the name, address and phone match your website exactly
• Set up a simple way to ask every customer for a review, not just the happy ones, because Google doesn't allow picking and choosing
• Check where you show on the map from the suburbs you care about, before and after, so you can see what changed

It stays your profile, on your Google account. We get added as a manager to do the work.

Where we work

We're based in Perth's northern suburbs and work with businesses around Wangara, Joondalup, Wanneroo, Malaga, Balcatta, Osborne Park and the rest of Perth. Most of it is done remotely, and we're happy to come out to you. More on local SEO in the northern suburbs.